[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.18.0″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”163deg” background_color_gradient_stops=”#ffffff 50%|rgba(0,0,0,0.02) 50%” background_color_gradient_start=”#ffffff” background_color_gradient_start_position=”50%” background_color_gradient_end=”rgba(0,0,0,0.02)” background_color_gradient_end_position=”0%” background_image=”http://cassian.mx/wp-content/uploads/2020/11/web-dev-03.png” parallax=”on” positioning=”none” custom_margin=”||||false|false” custom_padding=”||50px||false|false” bottom_divider_color=”#fafafa” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_fullwidth_header title=”Domain and Email Specialist for Customer Support Job” subhead=”About the Company” button_one_text=”Learn More” button_one_url=”#learnmore” button_two_text=”Apply Now” button_two_url=”#apply” content_max_width=”640px” _builder_version=”4.18.0″ title_font=”Lato|900|||||||” title_font_size=”40px” title_line_height=”1.5em” content_font=”||||||||” content_font_size=”16px” content_line_height=”2em” subhead_font=”|700||on|||||” subhead_font_size=”14px” subhead_letter_spacing=”2px” subhead_line_height=”2em” background_color=”rgba(0,0,0,0)” custom_button_one=”on” button_one_text_size=”14px” button_one_text_color=”#ffffff” button_one_bg_color=”#0054ff” button_one_border_width=”14px” button_one_border_color=”rgba(0,0,0,0)” button_one_border_radius=”0px” button_one_letter_spacing=”2px” button_one_font=”|600||on|||||” button_one_icon=”9||divi||400″ button_one_on_hover=”off” custom_button_two=”on” button_two_text_size=”14px” button_two_text_color=”#0054ff” button_two_bg_color=”rgba(255,255,255,0)” button_two_border_width=”12px” button_two_border_color=”rgba(0,0,0,0)” button_two_border_radius=”0px” button_two_letter_spacing=”2px” button_two_font=”|600||on|||||” button_two_icon=”9||divi||400″ button_two_on_hover=”off” background_layout=”light” height_tablet=”” height_phone=”” height_last_edited=”on|desktop” custom_margin=”||||false|false” custom_padding=”||||false|false” animation_style=”zoom” animation_intensity_zoom=”-5%” title_font_size_tablet=”” title_font_size_phone=”20px” title_font_size_last_edited=”on|desktop” subhead_font_size_tablet=”14px” subhead_font_size_phone=”12px” subhead_font_size_last_edited=”on|phone” box_shadow_style_button_two=”preset1″ box_shadow_vertical_button_two=”0px” box_shadow_blur_button_two=”0px” box_shadow_spread_button_two=”2px” box_shadow_color_button_two=”#0054ff” button_one_letter_spacing_hover=”2px” button_two_letter_spacing_hover=”2px” global_colors_info=”{}” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”on” button_one_letter_spacing__hover=”2px” button_two_letter_spacing__hover_enabled=”on” button_two_letter_spacing__hover=”2px” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]

We are a filing company, we help people all over the world file to open companies such as LLC’s and Corporations in the United States. we include domain and email service in some of our packages.

[/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Packages” module_id=”learnmore” _builder_version=”4.18.0″ background_color=”#fafafa” positioning=”none” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.18.0″ background_color=”#FFFFFF” width=”100%” custom_padding=”30px|30px|30px|30px|false|false” saved_tabs=”all” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”What we are looking for” use_icon=”on” font_icon=”||divi||400″ icon_color=”#0054ff” image_icon_background_color=”RGBA(255,255,255,0)” icon_placement=”left” _builder_version=”4.19.0″ _module_preset=”default” header_font=”Lato|900||on|||||” header_font_size=”14px” header_letter_spacing=”3px” header_line_height=”1.4em” body_font=”||||||||” body_line_height=”1.8em” animation=”off” global_colors_info=”{}”]

We are looking for a bilingual domain and email specialist that can help our customers troubleshoot issues they might encounter.

Requirements

  • Bilingual English/ Spanish
  • Knowledge of web hosting as well as domain and email services such as modifying DNS records and nameservers.
  • Knowledge of Windows
  • Positive attitude
  • Excellent communication skills, including the ability to explain technical issues in user-friendly language to non-technical users

Pluses

  • Experience working in the web hosting industry
  • Knowledge of troubleshooting computer issues
  • Customer Service experience
  • Zendesk Experience
  • Excellent PC & network troubleshooting and diagnostics skills

 

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Activities

  • Troubleshoot email and domain issues through email and phone
  • Help customers create email accounts
  • Help customers connect their email to their mail applications (outlook, mail)
  • Help customers connect their domain to their website (wix, shopify, etc)
  • Help customers downgrade email service & resolve billing issues
  • Help customers verify their domain
  • Report System issues

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Salary & Benefits

  • 20,000 MXN a month after taxes
  • Law Benefits
  • Insurance
  • Bonuses for good reviews.
  • Shuttle
  • Snacks & Drinks

Schedule

  • 9AM – 6 PM Monday – Friday & 1 Saturday a month.

Location

  • Andares Area.

Training Expected to start

  • December

Hiring Process

  • Apply for position
  • Send voice recording
  • Take online tests
  • Have Interview

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Apply Now

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