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About the Company

We are a filing company based in Houston, Texas, we help people all over the world file to open companies such as LLC’s and Corporations in the United States.

We strive to assist our customers in their filing needs as well as any support they may need along the way. 

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Salary & Benefits

  • 18,000 – 24,000 MXN a month
  • Law Benefits
  • Insurance
  • Bonuses for good reviews.
  • Shuttle Service
  • Snacks & Drinks

Schedule

  • 9AM – 6 PM Monday – Friday & 1 Saturday a month.
  • 1 Hour for lunch

Location

  • Andares Area

Activities

  • Customer Support through phone, email and chat.

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About the Job

We are currently looking to hire long term Customer Support Agents on site to provide a friendly, professional, and helpful interaction to our customers. 

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Handle customer questions about the orders they have placed or plan to place and address any questions or issues.

This is not a sales job, there is no cold calling, and there are no campaigns, this is a customer service job for our existing customers and users who reach out to us because they want to use our services

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Ideal Candidate

A capable and friendly agent with good english looking for a long term position.

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  • Must be well-spoken, able to speak fluent English
  • Welcoming and friendly personality.
  • Must have prior customer service experience
  • A good work history
  • Looking for a long term job
  • Comfortable with making and receiving calls to potential and current customers.
  • Answering email questions quickly and accurately.
  • Basic Computer Skills are a must.
  • Must be able to critically think through an issue and provide solutions to the customers.
  • Be able to help drive and promote higher customer satisfaction scores and reviews.
  • In the Zapopan or Guadalajara Area

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Hiring Process

We only hire for customer service about once a year, the training process takes about 3 months, we look for a long term relationship with our agents.

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Hiring Process

  • Apply for position
  • Send voice recordings
  • Take online tests
  • In person interview

Training Expected to start

  • Mid June 2023

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Fill out the form to apply for this job

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